Interactive Voice Response (IVR) is an automated telephone system that interacts with callers, gathers information and routes calls to the appropriate recipient. An IVR system (IVRS) accepts a combination of telephone keypad selections and speech recognition inputs to provide the appropriate responses. With KorPartners IVRS, you can set up surveys, polls, appointment reminders, payments, and much more. IVR can be used for inbound or outbound calls.
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