Inbound Contact Center Operations

inbound contact servicesKorPartners provides full-service inbound contact center services to help you increase revenue, reduce costs, increase operational efficiencies, and better serve your customers.  Our services can be customized to meet the needs of your organization. We offer a multichannel approach, via voice, live chat, email response and social media monitoring.

Our professionally trained Customer Service Representatives will handle incoming calls to your specifications 24/7.  Inbound calls are continuously monitored and evaluated for quality to ensure all calls maintain our high service standards. Our knowledgeable Customer Service Representatives, industry-leading technology and exceptional service levels allow us to deliver the highest level of customer service. 

Inbound contact services include:

  • Telephone Answering Services
  • Customer Service and Support
  • Order Processing
  • Dispatch Services
  • Direct Response Marketing Support
  • Emergency Call Center Services
  • Building Maintenance Management
  • Help Desk Services
  • Recall Services
  • Hotline Services
  • Whistleblower Hotlines
  • Virtual Receptionist
  • Appointment Management
  • Overflow/After-hours Support
  • Disaster Response
  • Loyalty Program Customer Support

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